11x777 Privacy Policy

Welcome to the 11x777 Privacy Policy. 11x777 is an internationally licensed online gaming platform serving registered players across Pakistan with cricket betting, live dealer casino, slots, and instant games. This Privacy Policy explains how 11x777 collects, uses, stores, discloses, and protects personal data belonging to players who access and use the 11x777 platform at 11x777.net.

We understand that Pakistani players take their personal data seriously, and we are fully committed to handling your information with transparency, integrity, and security. 11x777 operates a privacy framework aligned with internationally recognised data protection standards, including principles derived from the General Data Protection Regulation (GDPR) and the obligations imposed by our international gaming license.

Throughout this Policy, the terms "11x777", "we", "us", and "our" refer to the 11x777 platform and its operating entity. The terms "you", "your", and "player" refer to any individual who visits, registers on, or interacts with the 11x777 platform in any capacity.

11x777 collects personal data from players in several categories. The table below summarises each category, the specific data points collected within it, and the primary reason for collection:

We do not collect sensitive personal data such as biometric data, religious beliefs, or political opinions. CNIC data is collected solely for the purpose of verifying your identity and age in compliance with our international gaming license obligations and is not used for any other purpose.

11x777 collects personal data through the following channels:

• Registration form: When you create your 11x777 account, you provide your name, date of birth, CNIC details, email address, and Pakistani mobile number directly through the registration interface.
• KYC verification process: When you submit identity documents (CNIC scan, payment method screenshot) to complete KYC verification prior to your first withdrawal, 11x777 receives and processes those documents.
• Deposit and withdrawal transactions: When you make a deposit or request a withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT, 11x777 receives transaction reference data from the payment provider.
• Platform usage: As you navigate and play on 11x777, we automatically collect technical data including your IP address, device identifiers, session data, and game activity records through our platform infrastructure and analytics systems.
• Support interactions: When you contact 11x777 support via live chat or email, the content of that communication is collected and stored as part of your account record.
• Cookies and tracking technologies: 11x777 uses first-party cookies and similar technologies to maintain your login session, remember your preferences, and support platform security. See Section 8 for full details.

11x777 processes your personal data only where a valid legal basis exists for doing so. The table below sets out each processing purpose, the data categories involved, and the applicable legal basis:

• Account creation and management: Processing your registration data to create and maintain your 11x777 account. Legal basis: performance of a contract between you and 11x777.
• KYC and age verification: Verifying that you are at least 21 years of age and that your identity matches your payment methods. Legal basis: legal obligation under the international gaming license; legitimate interest in preventing underage gambling.
• Processing deposits and withdrawals in PKR: Facilitating financial transactions via JazzCash, EasyPaisa, and other Pakistani payment methods. Legal basis: performance of contract.
• Fraud prevention and anti-money-laundering: Monitoring account activity, verifying source of funds for large withdrawals, and reporting suspicious activity to the licensing authority where required. Legal basis: legal obligation; legitimate interest.
• Responsible gaming monitoring: Analysing gaming patterns to identify players who may be showing signs of problem gambling and intervening appropriately. Legal basis: legal obligation under gaming license; legitimate interest in player welfare.
• Customer support: Using your contact details and support history to respond to queries, resolve disputes, and deliver assistance in Urdu and English. Legal basis: performance of contract; legitimate interest.
• Marketing communications: Sending you information about 11x777 promotions, bonuses, and new game releases where you have given explicit consent. Legal basis: consent (freely given, specific, and withdrawable at any time).
• Platform security and technical operation: Using IP, device, and session data to detect and prevent unauthorised access, protect against cyberattacks, and maintain platform stability. Legal basis: legitimate interest.

11x777 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share player data only in the following limited and controlled circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT network processors receive only the minimum transaction data necessary to execute your deposit or withdrawal. These providers operate under their own privacy frameworks and are not authorised to use 11x777 player data for any purpose other than processing the specific transaction.
• KYC and identity verification providers: 11x777 uses a contracted third-party identity verification service to validate CNIC submissions. This provider processes your identity document under strict data processing terms and does not retain document images beyond the verification period.
• Game content providers: Software studios and live dealer operators who supply games to the 11x777 platform may receive anonymised session data (e.g., game round ID, bet amount, outcome) for the purpose of game operation and dispute resolution. These providers do not receive your name, CNIC, or contact details.
• Regulatory and law enforcement authorities: 11x777 is obligated under its international gaming license to report certain categories of activity (including suspicious transactions and confirmed underage access) to the relevant regulatory authority. In addition, 11x777 will disclose data to law enforcement where required by a valid legal order.
• Fraud prevention networks: 11x777 participates in shared fraud prevention databases used by gaming operators under the international gaming license framework. Data shared within these networks is limited to fraud-relevant identifiers and is subject to strict access controls.

11x777 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by legal and regulatory obligations. The following retention periods apply:

• Active account data: Retained for the full duration of your 11x777 account and for a minimum of five years following permanent account closure, in compliance with international gaming license record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five years from the date of verification, as required under anti-money-laundering regulations applicable to the international gaming license. After this period, documents are securely destroyed.
• Financial transaction records: Retained for a minimum of seven years from the transaction date in compliance with financial record-keeping requirements applicable to licensed gaming operators.
• Support communications: Retained for three years from the date of the last interaction on a support ticket or live chat session, after which records are anonymised and archived.
• Technical and usage data: Log files and session data are retained for a maximum of 12 months, after which they are permanently deleted or anonymised for aggregate analytics purposes.
• Marketing consent records: Retained for the duration of the consent plus three years, to enable 11x777 to demonstrate that consent was properly obtained if challenged.

Where 11x777 is required to retain data beyond these standard periods due to an active investigation, legal proceedings, or a regulatory direction, the relevant data will be preserved until the matter is fully resolved.

11x777 implements a multi-layered technical and organisational security framework to protect player data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 11x777 platform is encrypted in transit using industry-standard 256-bit SSL/TLS protocols. This applies to login sessions, game sessions, and all deposit and withdrawal transactions.
• Encrypted data storage: Sensitive personal data including CNIC details, financial account numbers, and authentication credentials are stored in encrypted form at rest using AES-256 encryption on 11x777's secure server infrastructure.
• Access controls: Access to player personal data within 11x777's internal systems is restricted on a strict need-to-know basis. All internal access is logged, audited, and subject to regular access reviews.
• Two-factor authentication: 11x777 supports and encourages the use of two-factor authentication for player accounts. Internal 11x777 staff with access to production systems are required to use two-factor authentication without exception.
• Penetration testing: The 11x777 platform undergoes scheduled third-party security penetration testing at least twice per year. Critical vulnerabilities identified in testing are remediated within 48 hours of discovery.
• Data breach response: In the event of a confirmed personal data breach that poses a risk to player rights, 11x777 will notify the affected players and the relevant regulatory authority within 72 hours of discovery, in accordance with the obligations of the international gaming license.

11x777 uses first-party cookies and similar tracking technologies to operate the platform effectively and securely. We do not use third-party advertising cookies or cross-site tracking technologies that follow you across the web.

• Strictly necessary cookies: These cookies are essential for the 11x777 platform to function. They maintain your login session, store your language and currency preferences, and protect against cross-site request forgery attacks. These cookies cannot be disabled without rendering the platform non-functional.
• Security cookies: Short-lived cookies used to detect and prevent fraudulent login attempts, bot activity, and session hijacking. These are set automatically and contain no personally identifiable information in readable form.
• Analytics cookies: 11x777 uses first-party analytics to understand how players navigate the platform, which game categories are most popular, and where technical errors occur. This data is aggregated and anonymised and is used only to improve the platform experience. No individual player is identifiable in analytics reports.
• Responsible gaming cookies: Where you have set deposit limits, session timers, or self-exclusion tools, these preferences are stored in secure first-party cookies to ensure the tools remain active across devices and browser sessions.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into or using the 11x777 platform. For all other cookie categories, disabling them via your browser will not affect your ability to play.

Under the data protection principles embedded in 11x777's privacy framework, all registered players have the following rights in relation to their personal data. To exercise any of these rights, contact 11x777 support via live chat or email:

• Right of access: You have the right to request a copy of all personal data that 11x777 holds about you. We will provide this in a structured, machine-readable format within 30 days of a verified request.
• Right to rectification: If any personal data held by 11x777 is inaccurate or incomplete, you have the right to request that it be corrected. Requests are processed within 14 days.
• Right to erasure: You may request that 11x777 delete your personal data. This right is subject to overriding legal retention obligations — for example, 11x777 cannot delete KYC and transaction records that must be retained for regulatory compliance. Where deletion is not possible in full, 11x777 will delete all data that can lawfully be removed and inform you of any data that must be retained and why.
• Right to restrict processing: You may request that 11x777 restrict the processing of your personal data while a rectification or erasure request is under review.
• Right to data portability: You have the right to receive your personal data in a portable format and to have it transmitted to another service provider where technically feasible.
• Right to object: You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests, in which case 11x777 will assess whether its interests override your objection.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time through your account notification settings or by contacting support. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

11x777 will only send you promotional communications — including bonus offers, free spin announcements, PSL betting promotions, and new game launch notifications — where you have given explicit consent during registration or via your account notification settings.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in every 11x777 marketing email.
• Updating your notification preferences in the 11x777 account settings panel.
• Contacting 11x777 support via live chat and requesting removal from all marketing communications.

Opting out of marketing communications will not affect transactional communications such as deposit confirmations, withdrawal notifications, security alerts, KYC status updates, or mandatory responsible gaming notifications. These communications are an essential part of the 11x777 service and cannot be disabled while your account is active.

11x777 is strictly an adults-only platform. Persons under the age of 21 are not permitted to register or use the 11x777 platform under any circumstances. 11x777 does not knowingly collect personal data from any individual under the age of 21.

If 11x777 becomes aware that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all data associated with the account will be deleted to the extent permitted by applicable law, and the matter will be handled in accordance with the underage gambling procedures set out in the 11x777 Terms and Conditions.

Parents and guardians in Pakistan are strongly encouraged to use internet parental control software to prevent underage access to online gaming platforms. If you believe a minor has accessed the 11x777 platform using your details or by creating their own account, please contact 11x777 support immediately via live chat so that the account can be reviewed and suspended without delay.

11x777 reserves the right to update this Privacy Policy at any time to reflect changes in data protection law, regulatory requirements, or the way we operate our platform. When material changes are made, 11x777 will notify registered players via email to their registered address and via an in-platform notification at least seven days before the changes take effect.

The most current version of this Privacy Policy is always available at 11x777.net/privacy-policy. The "Last updated" date at the top of this document reflects the date of the most recent revision. We encourage you to review this Policy periodically so that you remain informed about how 11x777 protects your personal data.

Continued use of the 11x777 platform after the effective date of any update to this Privacy Policy constitutes your acknowledgement of the updated version. If you do not agree with any change to this Policy, you should stop using the platform and contact support to close your account.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a data protection concern, please contact the 11x777 support team. Our team is available 24 hours a day, seven days a week, in both Urdu and English:

• Live Chat: Available directly within the 11x777 platform — the fastest way to reach us. Average response time is three to five minutes.
• Email: support at 11x777.net — include your registered username and a description of your privacy query or rights request.
• Data Rights Requests: Submit via live chat or email with the subject line "Data Rights Request". All requests are acknowledged within 24 hours and fulfilled within 30 days.
• Data Breach Reports: If you believe your 11x777 account data has been compromised, contact support immediately via live chat and mark your message as "Security Alert" for priority handling.